Quality
- Customer Support
Quality Program
Quality Program
Our overall quality program is based on AS9100:2016 / ISO 9001:2015, ISO13485:2016, ISO14001:2015, NADCAP AC7121. Our management system is the same in all our locations allowing the Company to comply with many industry’s requirements, therefore consistently delivering high quality products. However, some specific certifications are for particular sites:
- AS9100:2016 / ISO9001:2015 (Technically Equivalent to EN 9100:2016 and JISQ 9100:216) (All sites)
- ISO13485:2016 (Mexico site)
- ISO14001:2015 (excluding Malaysia site)
- NADCAP AC7121 for Electronics - Cable and Harness Assemblies (Mexico Site)
- Our operators are internally trained and certified to meet the requirements of the standards.
- Our products are rigorously tested; quality checks are built into the process of production and all finished assemblies are 100% tested and inspected.
Our Quality and Environment Policy
All employees are committed to achieve world-class excellence in customer satisfaction while protecting the environment by:
- Providing the highest quality products and services while seeking to prevent pollution by implementing best practices.
- Continually maintaining and improving the effectiveness of the quality and environmental management systems, thereby enhancing both quality and environmental performance.
- Promoting business and environmental objectives among all our employees.
- Complying with applicable standards, product safety, regulatory and environmental requirements for our industry.
Functional
Testing
Includes pull test and measurement of crimped contacts and for cables are continuity, insulation, impedance, resistance, and Hi-pot. Each assembly is 100% electrically tested. We use only the highest quality test equipment and custom test fixtures for each assembly. Test setups vary in design from simple circuit-completion test lights/buzz to the state-of-the-art computer-controlled testers and multi-circuit stand alone testers with proof of test printout. Test and measuring equipment is calibrated by an outside source traceable to N.I.S.T.
Non-functional
Testing
Non-Functional Testing is our assurance that your products not only perform well, but are also built to last. We subject components and assemblies to a battery of tests that assess their resilience against environmental factors, wear and tear, and various stressors, ensuring long-lasting reliability.
Explore customer support
Management Information System
Global ERP system coordinates resources, with IT as a key pillar supporting customers and enhancing competitiveness.
Global Support
With global strategic locations we are able to support our partnered customers in every region of the world.
Program & Project Management
Management prioritizes superior customer service; sales aims to ‘achieve the impossible’ through personalized service and resourceful solutions.
Engineering Services
150+ years of experience solving interconnect challenges and enhancing product time-to-market with design and engineering support.
